Legal

Cookie Policy

Last updated: 18 March 2025

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners. Cookies help us remember your preferences, understand how you use our site, and improve your experience.

2. How we use cookies

MediBooking uses cookies for the following purposes:

3. Essential cookies

These cookies are necessary for the website and booking widget to function properly. They enable core features such as:

  • Maintaining your session when using the admin dashboard
  • Remembering your authentication state
  • Enabling the booking widget to process appointments

Essential cookies cannot be disabled as the Service would not function without them.

4. Analytics cookies

We may use analytics cookies to understand how visitors interact with MediBooking. These cookies help us:

  • Understand which pages are most popular
  • Identify how users navigate through the booking process
  • Improve the performance and usability of the Service

Analytics data is aggregated and anonymised wherever possible.

5. Third-party cookies

Some cookies may be set by third-party services that we use, such as:

  • Google Fonts: For loading web typography. Google may set cookies related to font delivery.
  • Analytics providers: If analytics are enabled, the relevant provider may set cookies to track usage patterns.

We do not use advertising cookies or tracking pixels. We do not share cookie data with advertisers.

6. Managing cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that blocking essential cookies may prevent the MediBooking service from functioning correctly.

For instructions on managing cookies in your browser:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

7. GDPR compliance

In accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we will:

  • Only set non-essential cookies with your consent
  • Provide clear information about what cookies we use and why
  • Allow you to withdraw consent at any time

8. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "last updated" date accordingly.

9. Contact

If you have questions about our use of cookies, contact us at hello@medibooking.site.